Refund Policy
Once we receive the returned item and complete an inspection, your refund will be processed as follows:
If the return is approved, we will initiate a full or partial refund to your original payment method within 7 business days.
If you paid via Cash on Delivery (COD), the refund will be made via bank transfer or store credit, based on your preference.
Shipping charges and service fees (if applicable) are non-refundable unless the return is due to an error on our part.
Cancellation Policy
Changed your mind? No problem!
Orders may be cancelled at any time before dispatch.
Once your order is shipped, it is no longer eligible for cancellation but may qualify for return if it meets our return criteria.
To cancel an order, contact us as soon as possible via WhatsApp or email with your order number.
Contact Us
For returns, refunds, cancellations, or any concerns, reach out to us:
Email: dhashadhashu@gmail.com
Address: 83, National Housing Scheme, 1st Lane, Crocktain Mawatha, Wattala, Sri Lanka
Phone / WhatsApp: +94 720 355 849